Our services

Complete IT services for your organisation

Since 2000, IAA brings together in Dakar the expertise your organisation needs — from infrastructure to development, from security to support — with a single counterpart in Senegal and West and Central Africa. Find the service that fits your situation.

26 years

of IT expertise since 2000

20+ countries

where our projects have been delivered

200+

companies supported

11

areas of IT expertise

Choose the right service

What do you need today?

For each service, we show who it is for and what it solves, so you can decide quickly.

Managed IT services

Outsource administration and supervision of your infrastructure to keep services available and predictable.

Who is it for? SMEs, larger companies and institutions with a small or overloaded IT team that need reliable operations.

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Application development

Design and development of web and business applications, with a quality and security approach.

Who is it for? Organisations whose processes are not covered by off-the-shelf software and that want to stop re-keying data.

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Cloud & hosting

Hosting, cloud migration and managed infrastructure for agility, performance and resilience.

Who is it for? Companies facing ageing servers, hard-to-predict infrastructure costs or a need for reliable remote access.

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Cybersecurity

Assessment, protection and awareness to reduce exposure and protect sensitive data.

Who is it for? Any organisation handling sensitive or critical data, from SMEs to institutions.

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IT support

On-site and remote support to resolve incidents quickly and help users day to day.

Who is it for? Organisations without a structured internal helpdesk, or that want to free their teams from everyday incidents.

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Backup & recovery

Reliable backup strategies and regular restore tests so data can be recovered.

Who is it for? Organisations that depend on critical data — accounting, client files, business applications — and cannot lose it.

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Cabling & networks

Design and deployment of network infrastructure and structured cabling that can grow with you.

Who is it for? Companies fitting out, moving or extending premises, and any organisation whose network is slow or unstable.

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IT reseller

Hardware, software and licences with independent advice, from purchase to commissioning.

Who is it for? Organisations that want independent advice and one counterpart for hardware, software and licences.

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Microsoft 365

Deployment, security and adoption support for Microsoft 365.

Who is it for? Companies that want reliable business mail and modern collaboration (Teams, SharePoint), properly secured.

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Project management

End-to-end steering of IT projects: requirements, coordination, tracking and change support.

Who is it for? Organisations starting a significant IT project that need rigorous control of time, budget and quality.

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Print fleet management

Full print-fleet management: devices, supplies, maintenance and cost control.

Who is it for? SMEs and organisations that do not have the resources to keep a print fleet current and want predictable print costs.

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Our business solutions

Solutions to run your organisation

Beyond infrastructure services, IAA supports your management functions with solutions that fit.

Document management / Maarch

Digitisation, approval workflows and electronic archiving to secure and trace your documents.

Discover Maarch

Insurance brokerage

Turbo, our dedicated platform, digitises the whole brokerage: clients, policies, claims, billing, accounting and CIMA reporting.

Discover Turbo
Our technologies

Broad technical know-how

We design and run solutions on a proven technology base, chosen for your real needs.

Development & data

  • C# / .NET
  • Delphi
  • PHP
  • JavaScript
  • Vue
  • HTML / CSS
  • SQL Server
  • Oracle
  • PostgreSQL
  • Firebird
  • MySQL

Infrastructure & operations

  • Windows Server
  • Linux
  • Azure

Network & security

  • Sophos
  • Kaspersky
  • Symantec
Equipment & publishers

Recognised brands, independent advice

Servers, workstations, active networks, printing and licences: we select and deploy equipment suited to your environment.

  • Dell
  • HP
  • Lenovo
  • IBM
  • Cisco
  • Ubiquiti
  • Microsoft
  • Canon
  • Epson
  • Lexmark
Our method

The same approach, whichever service you need

Understand, assess, design, deploy, sustain: a structured approach that keeps projects safe and makes the value last.

  1. Understand

    We listen to your business issues, your organisation and your technical and budget constraints before any recommendation.

  2. Assess

    We review what you have, map the risks and rank the urgencies so you get a clear picture of your information system.

  3. Design

    We propose a target architecture and a realistic action plan, sized to your means and your pace.

  4. Deploy

    We implement in stages, test, document and transfer the skills to your teams.

  5. Sustain

    We provide support, supervision, security and continuous improvement so the value lasts.

Not sure which service fits?

Describe your context: we point you to the most relevant solution, with no commitment and in confidence.

Reply within 24 to 48 working hours · No commitment · Free guidance