Client management
A 360° view of individuals and organisations, KYC and compliance, activity follow-up, opportunities and the sales pipeline.
Turbo · Insurance platform · Built by IAA
Turbo, the platform that runs your entire insurance brokerage
Built by IAA for African and European markets, Turbo brings clients, policies, claims, billing, accounting and reporting into one web platform — with nothing to install on desktops.
Since 2000 — 26 years of IAA expertise in Senegal and West and Central Africa: design and operation of critical business systems.
Who is Turbo for? For insurance brokers and intermediaries who want to make their data reliable, automate their processes and run a multi-country portfolio.
A tailored demo · No commitment
+10 years
of a platform in production and continuously enhanced
13+ countries
where Turbo is deployed (Africa and Europe)
9
weeks from start to go-live, then 3 weeks of supervision
100 %
web, with nothing to install on workstations
The situation
Brokerage held back by scattered tools
Most brokers still work with manual processes, limited visibility of the portfolio, commission leakage and slow reporting. Clients expect more speed, simplicity and transparency.
The Turbo answer
One platform, from the client to the payment
Turbo centralises your brokerage and automates the key operations: underwriting, renewals, endorsements, claims, billing and accounting. You get one real-time view of operations, including across subsidiaries and countries.
Key capabilities
One platform to run your entire brokerage
Complementary modules that cover the life cycle of your clients, contracts and financial operations.
Insurer management
Commission scales, pricing and motor depreciation rules, taxes and fees, and a generator for certificate templates.
Policy management
The full life cycle (underwriting, renewals, endorsements, reinsurance), motor, fleet and cargo, simulations and insurer comparisons.
Claims management
Opening and follow-up of files, parties and documents, reminders, cover checks and analytics.
Billing & payments
Premium notices, credit notes, commissions and retrocessions, collections, schedules and automatic allocation of payments.
Accounting
Automatic journal entries from your rules, full traceability and export to your accounting systems (Sage, SAP and others).
Reporting & analytics
Dashboards and real-time KPIs, CIMA regulatory statements, custom reports and Excel / PDF exports.
Document management
Central storage, history and traceability of documents, publishing and distribution by email.
Multi-entity & import
Multi-tenant, with bulk import of policies, fleets, invoices and payments. Languages, currencies and business rules can be set per entity.
Security & access
Active Directory and SSO authentication, fine-grained rights by role, group and organisation.
International
Built-in multi-language and multi-currency
Run a multi-country portfolio with aligned interfaces and financial operations, without multiplying tools.
Multi-language
French, English and many other languages, which can be enabled per entity. The interface and business labels adapt to each user's profile.
Multi-currency
Currency handling per entity and per transaction, with built-in conversion to consolidate premiums, commissions and collections.
Built-in translation
Configurable reference data and screens to align terminology, formats and local rules with each market.
Multi-entity
One instance for several countries or subsidiaries, with secure data separation and central governance.
Business processes
Configured and automated insurance scenarios
CIMA and European workflows, premium rules and built-in controls: the core of your activity is configurable, traced and secure.
Collection before cover
Support for both cover models, with blocking, alert and validation rules before cover is issued.
Period split & staged billing
Management of cover periods and premium schedules, with automated calculations and collection follow-up.
CIMA workflow
Processes adapted to CIMA markets: tax, regulatory statements, premium notices and compliant reporting, configurable by country.
European workflow
Journeys and business rules for operations in Eastern Europe and beyond, aligned with your local and group requirements.
Process automation
From underwriting to billing and accounting, business sequences are configurable and repeatable, with no rekeying.
Fraud & error controls
Verification protocols, cross-checks and audit trails to limit operational, fraud and error risk.
Architecture
A platform sized for your IT and risk priorities
A modular architecture sized to your scale and to your security, continuity and governance requirements — summarised for your IT and risk teams.
Simple profile
A single site or a moderate volume: application and data on one or two servers, built-in backup, fully web access.
Complex profile
Large multi-entity sites: application redundancy, high-availability data and secured external access for partners and staff.
Presentation & exchanges
A fully web interface and REST / real-time services to connect Turbo to your applications and analytics tools, with nothing to install locally.
Business logic & data
Workflows, modular brokerage rules, SQL persistence, cache and accounting or BI connectors to consolidate information.
Traceability & access
Operation history, audit trails, data isolated per entity, rights by role and central authentication (AD / SSO).
Continuity & governance
Built-in backup and recovery, configurable controls and logging to feed business and IT supervision.
Hosting
Hosting modes adapted to your constraints
Turbo is deployed at our clients on premises or on Azure virtual machines, according to your security, sovereignty and scale requirements.
On-premises hosting
A single server or separate servers (web + database), built-in backup and full control of the infrastructure on your premises.
Azure cloud (VM)
Azure virtual machines for large-scale deployments: scalability, high availability and secured access for multi-entity sites.
Multi-entity
One platform, several entities, full control
The multi-tenant model lets several organisational units (countries, subsidiaries, branches, departments) operate in one instance, with secure data separation.
- Data isolated per entity and standardised shared data
- A flexible organisation model (geographic or organisational)
- Central access and dedicated environments per entity
- Security, performance and scalability at large scale
Deployment
A controlled process: go-live in 9 weeks, then 3 weeks of supervision
A proven method that secures the migration of your data and adoption by your teams.
Framing
Scope, governance, roadmap and shared objectives.
Data collection
Collection and validation of business data and configuration.
Configuration & training
Setup for your needs and training for every user.
Migration & testing
Data migration, end-to-end tests and acceptance (QA / UAT).
Go-live & support
A controlled go-live, then handover to support.
Presence
A solution deployed in Africa and Europe
Turbo is in production in several countries of West and Central Africa and in Eastern Europe.
West & Central Africa
- Senegal
- Côte d'Ivoire
- Ghana
- Nigeria
- Niger
- Togo
- Gabon
- Cameroon
- Congo
Eastern Europe
- Romania
- Slovakia
- Czech Republic
- Kazakhstan
Project steering & partner collaboration
- Senegal
- Côte d'Ivoire
- United Kingdom
- United States
- India
Support & project steering
You are never on your own after go-live
A dedicated IAA support team, based in Senegal, works with you in French and English. Project steering relies on international collaboration — shown on the map above — with the partner teams listed below, alongside the business and user teams in the countries where Turbo is in production.
- A support portal for every request
- Telephone support for priority incidents
- A dedicated contact for local coordination
- Analysis, diagnosis, resolution and functional support
Coming next
A platform that keeps evolving
The Turbo roadmap strengthens openness, user experience and security. The changes below illustrate work in progress — many other modules and features are on the roadmap as well.
Open API platform
More than 40 business modules exposed through standardised REST APIs, with JWT authentication and real-time exchange, to connect Turbo to your analytics tools, ERP and external systems.
Platform modernisation
A redesigned interface, dynamic dashboards, a multilingual platform (up to 27 languages), a modular architecture and the first AI-assisted features (in testing).
Stronger security & compliance
Advanced authentication (JWT, Microsoft Entra ID, two-factor), GDPR-compliant data handling and secured sessions to meet regulatory requirements.
Enhanced cargo / transport module
Management of provisional premiums with consumption alerts, automatically generated endorsements, automated calculation (ASAC, VAT, tax-inclusive total), Excel import of certificates and declaration of transport claims.
Client portal
A dedicated space for external users (clients, insurers, partners) and future extensions to smooth exchanges with your ecosystem.
Advanced analytics
Automated data flows to business intelligence tools, for a unified data ecosystem and deeper analysis.
Insurer & partner connectors
Structured exchanges with insurance companies, reinsurers and partners to smooth underwriting, endorsements and claims follow-up.
Rules engine & workflows
Advanced setup of business processes, validations and automated sequences, adaptable to each entity and market.
Notifications & business alerts
Proactive alerts on due dates, unpaid amounts, provisional-premium consumption and control anomalies, so operations can react faster.
Extended regulatory reporting
Additional statements and exports for CIMA, European and local requirements, with dashboards that can be tailored by profile.
Commissions & reinsurance
Richer calculations and follow-up of commissions, retrocessions and reinsurance operations, with built-in consistency checks.
Performance & scalability
Application optimisations and scale-up to support growth in volumes, entities and connected users.
This selection shows the main work ahead. Many other changes — across all Turbo business modules — are planned and added to the roadmap over time.
Frequently asked questions
Your questions about Turbo
Who is Turbo for?
Turbo is for insurance brokers and intermediaries, and for organisations that manage a policy portfolio, from an SME to a multi-country group, and that want to digitise and centralise the whole brokerage.
Does Turbo comply with CIMA rules?
Yes. Turbo includes calculation and tax rules and reporting statements aligned with the CIMA market, with Excel and PDF exports, and it adapts to local specifics in each country.
Does software have to be installed on workstations?
No. Turbo is a fully web platform, used from a browser, with nothing to install on workstations. It is built for high availability and multi-site work.
How long does deployment take?
Go-live is 9 weeks from the start (framing, data collection, configuration, QA/UAT). Three weeks of supervision and support follow, 12 weeks in total.
Does Turbo handle several entities, currencies and languages?
Yes. Turbo is multi-entity (multi-tenant), multi-currency and multi-language: built-in amount conversion, translated labels and settings per entity. You run several offices or countries in one instance, with secure data separation.
Does Turbo handle premium collection before cover and staged billing?
Yes. Turbo handles scenarios with and without collection before cover, split cover periods and staged premium billing, with configurable blocking, alert and validation rules.
Which insurance workflows are covered?
Turbo includes CIMA workflows (tax, premium notices, regulatory statements) and European workflows, fully configurable and automated from underwriting to accounting, according to your organisation and your markets.
How does Turbo reduce fraud and error risk?
Built-in control protocols: cross-checks, configurable business rules, audit trails and operation logs, to limit data-entry errors, financial anomalies and operational risk.
Does Turbo integrate with our other systems?
Yes. Turbo exports to accounting systems (Sage, SAP and others) and analytics tools (Power BI, Tableau and others), and it opens to other systems through secured REST APIs.
Can Turbo be hosted on premises or in the cloud?
Yes. For some clients Turbo runs on premises (one server, or web and database separated) and for others on Azure virtual machines, according to your security, scale and data-sovereignty constraints.
Does the architecture fit the size of my organisation?
Yes. IAA sizes a simple architecture for one site or a moderate volume, or a more complex one (cluster, high availability, external access) for large brokers and multi-country groups.
Ready to digitise your brokerage?
See Turbo in a demo: we review your business and show how the platform fits your operations and your multi-country organisation.
A tailored demo · No commitment