IAA Informatique Associés Afrique
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Maarch Courrier

Maarch Courrier — electronic mail management

From capturing mail to sending a formally signed reply: Maarch Courrier covers the whole cycle, on paper and electronically.

Who is this module for? Public administrations, companies, health institutions and organisations with a high volume of incoming and outgoing mail.

Request a Courrier demo See the functional journey
+100 000

users of Maarch solutions, according to the publisher

+400

clients of the publisher Maarch — IAA integrates the solution in Dakar

Dakar

local deployment and support in Senegal and West and Central Africa

Functional journey

How Maarch Courrier works

The key steps of the module, from start to follow-up.

  1. Qualify and index

    Scan or capture the mail (paper or email) and index it from one screen so it can be processed at once.

  2. Route

    Assign mail to the right departments, and manage distribution lists and copy recipients.

  3. Approve and sign

    Approve and sign through the built-in signature book, from the mail system or a smartphone.

  4. Reply

    Write collaborative replies from templates, in the web interface or your office suite.

Integration

The Maarch ecosystem

Maarch Courrier integrates natively with Maarch Parapheur: linked accounts, sending into the signature book and real-time follow-up between the two tools.

Features

What Maarch Courrier gives you

  • Incoming and outgoing mail, paper and electronic
  • Automation: distribution, approval and sign-off rules
  • Built-in document management: storage, metadata and advanced search
  • Collaboration: annotation, comments and shared follow-up
  • Filing: legal retention and long-term availability
  • Compliance with internal and external rules
  • Open source: the code can be inspected and adapted
Our method

How we work

The same structured approach, from framing your need to continuous improvement, applied to the deployment of Maarch Courrier.

  1. Understand

    We listen to your business issues, your organisation and your technical and budget constraints before any recommendation.

  2. Assess

    We review what you have, map the risks and rank the urgencies so you get a clear picture of your information system.

  3. Design

    We propose a target architecture and a realistic action plan, sized to your means and your pace.

  4. Deploy

    We implement in stages, test, document and transfer the skills to your teams.

  5. Sustain

    We provide support, supervision, security and continuous improvement so the value lasts.

Frequently asked questions

Your questions about Maarch Courrier

Does Maarch Courrier handle paper and electronic mail?
Yes. It covers capture of paper mail (scanning) and electronic mail (emails and attachments), in one circuit.
Can mail distribution be automated?
Yes. Business rules assign mail automatically to the right departments, with distribution lists and approval circuits.
Is Maarch Courrier suited to administrations in Senegal?
Yes. IAA deploys Maarch Courrier for administrations and institutions in Senegal and West and Central Africa, with local support in Dakar.
How does Maarch Courrier connect to the signature book?
The two modules share user accounts. A piece of mail can be sent to Maarch Parapheur for approval or signature, with real-time follow-up.

Interested in Maarch Courrier?

Let us talk about your document processes and build a suitable roadmap together, in confidence.

Request a Courrier demo Talk to an advisor

Reply within 24 to 48 working hours · No commitment · A confidential conversation

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